Hours Of Operation:

Monday - Friday: 7:00 am to 5:00 pm Phoenix Time

Saturday: 8:00 am to 2:00 pm

Sunday: Closed

• We do not ship on Saturday or Sunday.
• Orders totaling more than $300 will require signature confirmation upon delivery.
• We process and prepare orders for shipment within 1 business day. Please note that many other pool supply retailers require 3–5 days of handling time before shipping.
• Orders placed after 1:00 pm Phoenix Time may not be eligible for same-day shipment.
• Expedited shipping options are available at checkout.

Return Policy:

• Products that are received damaged will receive a refund in store credit.
• Most products are eligible for return within 30 days of receipt, except where noted below.
• To initiate a return, please complete an RMA form prior to sending your item back.
• Original shipping costs are non-refundable and will be deducted from the return credit.
• Items returned missing accessories or original packaging, or that are not in the same condition as received, may be subject to a restocking fee of up to 100% depending on the condition of the item upon return.
• Some returns will be charged an automatic 15% restocking fee.
• We are unable to issue refunds for items that have been damaged or rendered inoperable due to installer error.
• Please complete the return form to receive your RMA number and return shipping label.
• Chemical products are not eligible for return under any circumstances.
• The Pentair Colorsync 618031 is not eligible for return.
• Pool cleaners are not eligible for return.
• Opened seals and o-rings are not eligible for return.
• Capacitors are not eligible for return.
• Plastic popup tools are not eligible for return.
• Automation components and circuit boards are not eligible for return.
• If a light is returned due to a reported malfunction and is found to be fully operational upon testing, return shipping costs and a restocking fee will be deducted from the refund.
• Orders refused at the time of delivery will be subject to the original shipping costs being deducted from the refund.