Returns and Shipping


 Hours Of Operation: 

Monday - Friday: 8:00 am to 4:00 pm Phoenix Time

Saturday and Sunday: Closed

  • Orders costing more than  $300 WILL be required to have signature confirmation upon delivery.
  • Handling time is only 1 day when you shop with us.  Other EcommercePOOLSUPPLY stores take 3-5 days before sending out your items.   
  • Any item ordered after 2pm Phoenix time, may not ship same-day.
  • Call us if you require expedited shipping and we can give you quotes based on your needs.

Return Policy:

  • All products, except as noted below, are eligible for return up to 30 days after receipt of item.

  • For returns, an RMA form must be filled out or customers can call for additional help.

  • Shipping costs will deducted from all returned items.

  • Any item that is missing accessories, original packaging, or is not returned in the same condition that it was received in, may be subject to a re-stocking fee up to 100% based on the condition we receive it in.. 

  • Items broken, damaged, or inoperable due to installer error will not be refunded.

  • Fill out the return form or give us a call to obtain an RMA and return shipping label.

  • There are no returns on the Pentair Colorsync 618031
  • All products denied upon arrival at customers house WILL be charged the cost to ship.