Confer STEP-1X Above-Ground Pool Entry System
Product Overview
The Confer STEP-1X is a premium pool entry step system designed for above-ground pools with flat bottoms. It features four wide entry treads, dual handrails, and a heavy-duty construction rated for up to 400 lbs. The system is engineered for secure, safe, and easy access in and out of your pool deck.
Key Features
- Four large steps with non-slip surface and wide treads for comfortable entry.
- Dual molded handrails for added safety and support when entering or exiting the pool.
- Designed for decks up to 60″ tall and above-ground pool wall heights of approximately 48″–58″.
- Durable resin construction that resists corrosion and wear, suitable for pool environments.
- Includes mounting brackets and hardware for secure attachment to the pool wall or deck.
Technical Specifications
- Model: STEP-1X
- Rated Weight Capacity: Up to 400 lb
- Width: ≈ 31″
- Projection into Pool: ≈ 32″
- Ideal Pool Wall Height: Approx. 48″–58″ above ground (verify your pool height before purchase)
- Installation: Snap-together assembly with included handrails and brackets
Applications & Fitment
The STEP-1X is ideal for above-ground pool owners who want a stable, safe, and stylish entry system. It fits flat-bottom pools with deck heights up to 60″ and wall heights around 48″–58″. Verify your pool wall height, deck level, and flat bottom condition to ensure proper fit and safe use.
Installation Instructions
- Ensure the pool is on a-level surface and that the deck height and pool wall height match the product’s recommended range.
- Assemble the treads, handrails and side panels as per the manufacturer’s instructions.
- Install the mounting brackets and securely fasten the step unit to the pool wall and/or deck according to guidelines.
- Check all connections and bolts, ensure step unit is stable and flush against the wall/deck before use.
- Inspect again after the first use and periodically check for secure mounting and wear.
Troubleshooting & Maintenance
- Step unit shifts or feels unstable: Verify mounting brackets are properly fastened and the pool wall or deck surface is level and secure.
- Handrail or treads become loose: Retighten fasteners and inspect for any signs of resin fatigue or damage.
- Step unit floats or lifts: Ensure the unit is properly anchored, and if ballast (sand or weight) is recommended, verify it is correctly installed.
Maintenance Tip
Regularly inspect the step system at the start of each pool season and after major weather events. Check for cracks, loosened hardware, or excessive wear. Keeping the step unit in good condition helps maintain safe entry and exit for all pool users and extends the longevity of your investment.
Hours Of Operation:
Monday - Friday: 7:00 am to 5:00 pm Phoenix Time
Saturday: 8:00 am to 2:00 pm
Sunday: Closed
- We do not ship on Saturday or Sunday.
- Orders totaling more than $300 will require signature confirmation upon delivery.
- We process and prepare orders for shipment within 1 business day. Please note that many other pool supply retailers require 3–5 days of handling time before shipping.
- Orders placed after 1:00 pm Phoenix Time may not be eligible for same-day shipment.
- Expedited shipping options are available at checkout.
Return Policy:
- Products that are received damaged will receive a refund in store credit.
- Most products are eligible for return within 30 days of receipt, except where noted below.
- To initiate a return, please complete an RMA form prior to sending your item back.
- Original shipping costs are non-refundable and will be deducted from the return credit.
- Items returned missing accessories or original packaging, or that are not in the same condition as received, may be subject to a restocking fee of up to 100% depending on the condition of the item upon return.
- Some returns will be charged an automatic 15% restocking fee.
- We are unable to issue refunds for items that have been damaged or rendered inoperable due to installer error.
- Please complete the return form to receive your RMA number and return shipping label.
- Chemical products are not eligible for return under any circumstances.
- The Pentair Colorsync 618031 is not eligible for return.
- Pool cleaners are not eligible for return.
- Opened seals and o-rings are not eligible for return.
- Capacitors are not eligible for return.
- Plastic popup tools are not eligible for return.
- Automation components and circuit boards are not eligible for return.
- If a light is returned due to a reported malfunction and is found to be fully operational upon testing, return shipping costs and a restocking fee will be deducted from the refund.
- Orders refused at the time of delivery will be subject to the original shipping costs being deducted from the refund.
